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How to use Two-factor Authentication

Two-factor Authentication at a glance

How to register/enquire/change mobile phone number

The following transactions require Two-factor Authentication:
  • bill registration for selected merchants# or specified merchants*
  • first-time bill payment for selected PPS merchants# via PPS by Internet or PPS on Mobile App for bills registered via PPS phone channel
  • bill deletion of The Hong Kong Jockey Club
  • change PPS Internet password
  • application for AlipayHK Registration Code on PPS on Mobile App
  • biometric login setup on PPS on Mobile App
#All merchants excluding those in the categories of Primary or Secondary Education, Post-secondary or Specialised Education, Government or Statutory Organisation & Public Utility.

* Specified merchants include Credit Services, Securities Brokers and The Hong Kong Jockey Club.
 
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